These terms apply to all sound therapy and sound healing services offered by Source & Soul, including individual sessions, small group sessions, and combined sessions that may include Reiki or guided meditation.
By booking a session, you agree to the following:
1. Payments
All sound therapy sessions must be paid in full at the time of booking via the online booking system.
Block bookings and packages must also be paid in full at the time of purchase unless otherwise stated.
2. Cancellations & Rescheduling
All bookings are non-refundable.
If you need to reschedule your session, a minimum of 24 hours’ notice is required.
Appointments rescheduled with more than 24 hours’ notice can be moved to a new date.
Cancellations or rescheduling requests made with less than 24 hours’ notice, or failure to attend, will result in the full session fee being charged.
3. Late Arrivals
Please arrive on time for your session.
If you arrive late, your session may need to be shortened in order to respect other clients’ appointments.
The full session fee will still apply.
4. Health, Contraindications & Client Responsibility
Sound therapy involves the use of instruments such as crystal singing bowls, Tibetan singing bowls, gongs, chimes and other therapeutic sound instruments.
The sound vibrations produced may not be suitable for everyone.
Sound therapy may not be appropriate for individuals with:
epilepsy
severe mental health conditions
heart arrhythmia
pregnancy (particularly during the first trimester)
implanted medical devices such as pacemakers or cochlear implants
If you are unsure whether sound therapy is suitable for you, it is your responsibility to seek advice from a qualified healthcare professional before booking.
By booking a session, you acknowledge that you take full responsibility for your own wellbeing and that Source & Soul accepts no liability for any outcomes related to individual health conditions.
5. Participation & Expectations
Sound therapy is a complementary practice designed to support relaxation and overall wellbeing.
It is not a substitute for medical or psychological treatment.
Individual experiences may vary, and no specific outcomes are guaranteed.
Participation is voluntary, and you accept responsibility for your own experience during and after the session.
6. Emotional Wellbeing
Sound therapy sessions can create shifts within the body and mind and may bring up emotional responses.
By attending, you acknowledge and accept this as a natural part of the process.
7. Small Group Sessions
Some sound therapy sessions are delivered in small group settings.
All participants are expected to respect the quiet and peaceful nature of the space to support the experience of others.
8. Studio Environment
Source & Soul sessions are held in carefully selected spaces designed to support a calm and uninterrupted experience.
Please arrive a few minutes before your session to allow it to begin on time. As the studio is located within my home, there is no waiting area available, so I kindly ask that you avoid arriving too early.
For larger group sessions and events held in external venues, you will be asked to arrive at least 10 minutes before the start time to allow for a smooth and settled beginning. Late arrivals may not be admitted once the session has begun.
Mobile phones should be switched to silent during your visit.
9. Right to Refuse or Discontinue Sessions
I reserve the right to refuse or discontinue a session at any time if it is deemed not to be in your best interest, or if behaviour is inappropriate or disruptive.
In such cases, a refund may be offered at my discretion.
10. Data Protection & Communication
Personal information will be stored securely and used only for the purpose of delivering your session and essential communication.
Marketing emails will only be sent if you have opted in, and you may unsubscribe at any time.
11. Contact
If you have any questions regarding these terms, please contact:
Source & Soul